Privacy Policy.

Website: olixel.io
Effective date: October 29, 2026

01 Introduction

OLIXEL LABS, LLC (“we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected and used when you visit our website.

This Privacy Policy applies to the Olixel Labs website at olixel.io. It does not govern the Olixel mobile application, which will have its own privacy policy.

02 Information We Collect

Email Subscriptions

When you subscribe to receive Olixel launch announcements and occasional updates, we collect the email address you voluntarily provide.

Our subscription forms are managed by Kit, a third-party email marketing service. The homepage loads Kit’s signup script when visitors open it. Kit receives technical information associated with visits to the signup form, even if a visitor does not subscribe; this may include IP addresses and device or browser information. Kit also processes subscription activity when someone signs up.

We do not require your name to subscribe.

Contact Communications

If you contact us by email, we receive the information you choose to share, including your email address and the contents of your message.

Our business email addresses use Cloudflare Email Routing. Messages to privacy@olixel.app and support@olixel.app are forwarded to a Google-hosted mailbox.

Technical Website Information

Our website is intended to be hosted through Cloudflare Pages. When visitors access the website, Cloudflare may process technical information necessary to deliver and protect the site, including IP addresses, browser information, and request metadata.

The website does not currently include advertising pixels or site-owned analytics scripts.

Third-party services, including Kit and Cloudflare, may process technical information or use cookies as described in their respective privacy notices.

03 How We Use Information

We use information collected through the website to:

  • Send requested launch announcements and occasional updates about Olixel.
  • Confirm email subscriptions.
  • Respond to inquiries and privacy requests.
  • Maintain website functionality and security.
  • Meet applicable legal obligations.

We do not sell subscriber email addresses or use them to send unrelated promotional messages.

04 Email Subscriptions and Unsubscribing

We use Kit to manage our email subscriber list.

When you subscribe, you will receive an email asking you to confirm your subscription. You must confirm your email address before receiving our launch updates.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Unsubscribing stops future marketing messages but does not necessarily delete all associated subscriber records.

To request deletion of your subscriber information, contact privacy@olixel.app.

05 How Long We Retain Information

We retain subscriber email addresses while an individual remains subscribed.

When someone unsubscribes, we stop sending marketing updates. Certain records may be retained by Kit or OLIXEL LABS, LLC where necessary for legal compliance, suppression of future messages, or other legitimate operational requirements.

Support and privacy correspondence is retained for up to 12 months after an inquiry is resolved, unless longer retention is reasonably necessary for legal obligations, disputes, or legitimate operational requirements.

06 Third-Party Service Providers

We use third-party providers to operate our website and communications, including:

Kit
Email subscription forms, confirmation messages, subscriber management, and email communications.
Cloudflare
Planned website hosting, delivery, and security services; current email routing.
Google
Hosting our business email mailbox.

These providers process information under their own applicable terms and privacy practices.

07 Cookies and Similar Technologies

Our website does not currently include site-owned advertising trackers.

Kit may use cookies or similar technologies for form measurement, subscription management, and attribution. The exact cookies and other browser-storage behavior on this website have not yet been independently verified. Other third-party services may use cookies or similar technologies for security and operational purposes.

We will review the website’s active technologies and any applicable consent requirements before public launch.

08 Age Requirements

Our website is available to the general public.

However, email subscriptions and launch updates are intended for individuals who are at least 18 years old.

We do not knowingly solicit email subscriptions from individuals under 18. If we learn that a minor has subscribed, we will take appropriate steps to remove their information.

09 Data Security

We use reputable third-party service providers and take reasonable measures to protect information handled through our website.

However, no method of electronic transmission or storage can be guaranteed completely secure.

10 Your Privacy Choices

You may:

  • Unsubscribe from launch emails at any time.
  • Request access to information we maintain about you.
  • Request correction or deletion of your information, subject to applicable legal requirements.
  • Contact us with questions about our privacy practices.

To submit a privacy request, email privacy@olixel.app.

11 Educational and Supportive Purpose

OLIXEL LABS, LLC develops digital tools intended to support everyday challenges and personal well-being.

Olixel provides self-guided support tools. It does not provide psychotherapy, diagnosis, or emergency mental health services.

Information presented on this website is for general informational purposes and does not establish a therapeutic relationship.

12 Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change.

When changes are made, we will update the effective date displayed at the top of this page.

13 Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

OLIXEL LABS, LLC
Email: privacy@olixel.app
Website: olixel.io
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